1. Limited Warranty

Unless the limited warranty included with a DREAMCASE product we warrant to you, and only to you, as applicable, (a) that our DREAMCASE products are designed and manufactured to conform to our specifications and will be free from defects in material and workmanship for a period of 12 months from date of Delivery. During the warranty period, our liability and your exclusive remedy is limited, at DREAMCASE’s option, to replacing, repairing, correcting, or issuing credit for any DREAMCASE product subject to the warranty, which upon inspection we determine is non-conforming.

This Warranty does not apply to (w) DREAMCASE products you purchase from unauthorized resellers; (x) where the DREAMCASE Product is used in contrary with instructions to use; or (z) where the DREAMCASE Product is damaged as a result of abuse, accident, unauthorized modification or other causes beyond our reasonable control.

Instructions for safe and proper use are published at https://dreamcase.eu/support/

2. Warranty Procedures

Warranty Repair Procedure: If any DREAMCASE product fails during the warranty period for reasons covered by our limited warranty and you notify us of such failure during the warranty period, we will at our option repair or replace a nonconforming DREAMCASE product with new, equivalent to new, or reconditioned parts or, if either of the foregoing is commercially impractical in DREAMCASE’s determination, refund the DREAMCASE product purchase price you paid (excluding separate costs of shiping) upon your return of whole purchase in accordance with our DREAMCASE product return procedures as referenced in »refund and return« policy. Any repaired or replaced DREAMCASE product will be warranted for a period of 30 days or the remainder of the original warranty period, whichever is longer. We may, in our sole discretion, arrange for fulfillment of our warranty obligations through a DREAMCASE’s affiliate, authorized distributor or an authorized warranty service center.

Determination of Warranty Applicability: We reserve the right to refuse warranty services if the DREAMCASE product date of purchase cannot be proven, if a claim is made outside the warranty period or if a claim is excluded. Following our examination of your claim, we will notify you of warranty status and the repair cost of any out-of-warranty DREAMCASE product. At such time you must issue a valid purchase order to cover cost of the non-warranted DREAMCASE product repair and return freight, or authorize return shipment of the product at your expense as-is.

3. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL DREAMCASE BE HELD LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, FOR LOSS OF DATA OR OTHER INFORMATION, FOR BUSINESS INTERRUPTION, FOR PERSONAL INJURY, FOR LOSS OF PRIVACY ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE DREAMCASE PRODUCT.

PLEASE NOTE: THE ABOVE LIMITED WARRANTY PROVISIONS WILL NOT APPLY TO DREAMCASE PRODUCT YOU PURCHASE IN THOSE JURISDICTIONS IN WHICH DREAMCASE PRODUCT WARRANTIES ARE THE RESPONSIBILITY OF THE LOCAL DISTRIBUTOR FROM WHOM THE DREAMCASE PRODUCTS ARE ACQUIRED. IN SUCH CASE, PLEASE CONTACT YOUR DREAMCASE PRODUCT DEALER FOR APPLICABLE WARRANTY INFORMATION.